STANDARDIZED COMPLAINT SYSTEM
We share a complete package of tools and training needed to implement a universal, equitable complaint system compatible with existing legal and restorative frameworks.
Know your system works for all.
Included: Leadership prep, employee training, ability to customize, all documents and materials, record-keeping capacity
Time Frame: Four months or less
Recommended: Organizations with 15 or more employees, to complete 6 months prior to Equity Assessment
COMMUNITY ADJUDICATOR SERVICES
For organizations and individuals, we offer a network of community Adjudicators trained in a community version of the Complaint System as a crucial step before external complaints.
Because it works.
Included: Review of all documents, interviews with both parties, two opportunities to resolve, anonymous peer review case review as needed, specific recommendations, record-keeping capacity
Time Frame: One month or less
Recommended: To exhaust all internal complaint systems, gather documentation
EQUITY ASSESSMENT SERVICES
Participate in the ONLY equity assessment tool created with over 500 years of combined experience and evaluated by a community of most affected.
Invest time and resource with confidence from community.
Included: Survey administration, three community Evaluators, Consultant Referral Service based on results
Time Frame: Two months or less
Recommended: Organizations of any size, field, sector, or geography
EQUITY ASSESSMENT SERVICES OVERVIEW
CONSULTANT REFERRAL SERVICES
We offer a referral to a qualified, specialized, and supported Equity Consultant for a FREE, half hour consultation.
Equity requires expertise.
Required: Completion of the Equity Factors Assessment or evidence of similar work
Time Frame: Two weeks or less