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EQUITABLE COMPLAINT SYSTEM
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We share a complete package of tools and training needed to implement a universal, equitable complaint system compatible with existing legal and restorative frameworks.
Know your system works for all. Included: Leadership prep, employee training, ability to customize, all documents and materials, record-keeping capacity
Time Frame: Four months or less Recommended: Organizations with five or more employees, completion of the Equity Factors Evaluation |
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ADJUDICATION SERVICES
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For organizations and individuals, we offer a network of community Adjudicators trained in a community version of the Complaint System as a crucial step before external complaints. Because it works.
Included: Review of all documents, interviews with both parties, two opportunities to resolve, anonymous peer case review as needed, specific recommendations, record-keeping capacity
Time Frame: One month or less Recommended: To exhaust all internal complaint systems, gather documentation |
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EQUITY FACTORS EVALUATION
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Participate in the ONLY equity assessment tool created with over 500 years of combined experience and evaluated by a community of those affected. Invest time and resource with confidence from community.
Included: Survey administration, three community Evaluators, Consultant Referral Service based on results
Time Frame: Two months or less Recommended: Organizations of any size, field, sector, or geography |